Shipping Details
- Order Processing: Orders are typically processed within 1 to 3 business days. Custom orders may take a bit longer.
- Shipping Choices: We offer various shipping options, including standard, expedited, and international. Shipping fees are calculated at checkout.
- Estimated Delivery: Domestic orders usually arrive within 3-7 business days. International deliveries may take longer.
- Tracking Your Order: Once your order is shipped, you’ll receive a tracking number via email. Contact us if you encounter any tracking issues.
Refund Information
- Refund Conditions: We provide refunds for items that are damaged or defective upon arrival. Contact us within 7 days of receiving your order to initiate a refund.
- Return Instructions: For a return, email us at [orienstarpatches@gmail.com] to get return instructions. Items must be returned in their original condition. Return shipping costs are generally the customer’s responsibility.
- Processing Refunds: Refunds are processed within 5-7 business days after we receive the returned item. Note that shipping costs are non-refundable.
- Exchanges: We do not offer exchanges. To obtain a different item, please return the original product and place a new order.
Contact Us
For inquiries about shipping or refunds, please reach out to:
Email: orienstarpatches@gmail.com
Ph. +923431104313
Thank you for your business!